Privacy Notice

The entity responsible for the content of the Hyundai Capital Bank Europe website is Hyundai Capital Bank Europe GmbH.

We would like to thank you for your interest in our company, our products, and our website.

Hyundai Capital Bank Europe GmbH takes the protection of personal data—and thus the protection of your privacy—very seriously. We want you to always feel safe and comfortable when visiting our website.

To this end, we have implemented technical and organizational measures to ensure compliance with relevant data protection laws, in particular the European General Data Protection Regulation (EU GDPR), the German Telecommunications and Telemedia Data Protection Act (TTDSG), and the Digital Services Act (DDG).

Compliance with data protection requirements when using our website is a central concern for us, in order to ensure that your personal data is handled in accordance with data protection regulations.

Data Collection on this Website

  1. Collection, processing and use of personal data by Hyundai Capital Bank Europe GmbH
  2. Contact Requests / Consent
  3. Links to other websites
  4. Cookies
  5. Third-party providers
  6. Exercising Data Subject Rights
  7. Recipients of personal data
  8. Legitimate interests
  9. Right to lodge a complaint with the supervisory authority
  10. Automated decision-making / profiling
  11. Handling of applicant data

1. Collection, processing and use by Hyundai Capital Bank Europe GmbH

When accessing our website, it is unavoidable that certain data is stored on the provider’s server, such as:

  • the client IP address
  • the name of the internet browser used
  • the date and time of each access
  • the amount of data transferred
  • the page accessed on https://www.hyundaicapitalbank.eu/

Sometimes we need certain information from you, e.g., when you contact us in connection with an inquiry.

The personal data required for this purpose is entered by you yourself for the respective purpose and is collected by us only to the extent that you voluntarily provide it to us.

Data that you transmit to Hyundai Capital Bank Europe GmbH is stored, processed, and used only for the purpose for which it was collected.

Your data is stored on specially protected servers. Only authorized personnel responsible for server maintenance are permitted to access the data.

In addition, your data may be processed and used for customer support, the provision of product information, and for market and opinion research purposes.

We have vetted the external service providers we use for data processing to ensure that they are selected and monitored in compliance with applicable law. All external service providers are required by us to comply with data protection regulations.

Your data will not be disclosed to third parties without your express consent.

To the extent that a declaration of consent you have provided for the purposes mentioned here also includes the transfer of your data to group companies or Hyundai service partners, your data may also be transferred to and used by them within EU member states.

Beyond this, your data will not be disclosed.

Only upon order of competent government authorities or due to existing legal obligations may we be required in individual cases to disclose personal data if this is necessary for the prevention of danger, criminal prosecution, or for other legally prescribed reasons.

2. Contact Inquiries / Consent

2.1 Based on your consent, Hyundai Capital Bank Europe GmbH processes and uses the personal data you provide when contacting us to handle your inquiry.

I consent to my personal data (title, last name, first name, street/number, ZIP code/city, email address, phone number) being disclosed and transferred to third parties by the bank for the purpose of initiating and executing a contract.

I would like to be contacted by phone, email, and SMS/messenger services.

Note: The customer/prospective customer is entitled to revoke this consent at any time without providing reasons, effective for future data transfers, by sending a written notice to the email address .

Your inquiry may, if necessary to address your inquiry, be forwarded to an appropriate service partner of Hyundai Capital Bank Europe GmbH. In such cases, a service partner will contact you as soon as possible.

Your personal data will not be disclosed to third parties in any other way or for any other purpose.

If your service partner outside is located the European Economic Areathe European Union or, please note that data protection standards in third countries from those within may differ the EU. Transfers to third countries will only take place if an adequacy decision by the EU Commission is in place (e.g., for the U.S. based on the EU-U.S. Data Privacy Framework of July 10, 2023), appropriate safeguards pursuant to Art. 46 GDPR (e.g., EU Standard Contractual Clauses) are in place, or you have given your explicit consent after being informed of the associated risks (Art. 49(1)(a) GDPR).

If this applies to you, Hyundai Capital Bank Europe GmbH will contact you again via your chosen contact method, specifying the service partner responsible for you.

2.2 Hyundai Capital Bank Europe GmbH processes and uses the personal data you provide exclusively for the purpose of handling your inquiry.

The data collected here will at no time be processed or used beyond the purpose stated here for the purpose of providing information and advice on products and services (advertising) of Hyundai Capital Bank Europe GmbH or for market research.

2.3 You may request the content of the consent from us at any time at .

Without your consent, we unfortunately cannot process your inquiry in this manner for legal reasons.

In addition, you have the right to change or revoke your consent at any time with future effect by contacting us at .

3. Links to Other Websites

As the provider of our website, we are responsible for the content of our own online offering. Links to content provided by other providers must be distinguished from our own content; we cannot assume any responsibility for such content and do not endorse it. However, we have no influence over whether the operators of websites linked to ours comply with the relevant data protection regulations. This privacy policy therefore does not apply to websites of other providers, even if they are accessed via links on the Hyundai Capital Bank Europe GmbH website. Please therefore refer to the respective privacy policies of the other providers. We therefore assume no liability for the content of third-party websites. The respective third-party provider is solely liable for damages resulting from incorrect or illegal content on its website.

4. Cookies

To optimize and improve our website for you, Hyundai Capital Bank Europe GmbH uses cookies. For cookies that are not technically necessary for, we obtain your express consent. You can revoke your consent at any time with future effect. Information on managing your cookie settings can be found in our cookie banner.

For more information, please see the information on the use of cookies (http://www.youronlinechoices.com/uk/your-ad-choices/). Hyundai Capital Bank Europe GmbH uses so-called “cookies” on this website to continuously optimize the website.

5. Third-Party Providers

We use third-party services on this website.

5.1 Google Analytics

  • Description: This is a web analytics service. It allows users to measure advertising return on investment (ROI) and track user behaviour with Flash, video, websites, and applications.
  • Processing company: Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
  • Privacy Policy: https://policies.google.com/privacy?hl=en
  • Data collected: Click path, date and time of visit, device information, location information, IP address, pages visited, referrer URL, browser information, hostname, browser language, browser type, screen resolution, device operating system, interaction data, user behavior, URLs visited, cookie ID
  • Legal basis: Art. 6(1)(a) GDPR
  • Place of processing: EU, possibly the US
  • Storage duration: see Cookie storage duration

5.2 Google Tag Manager

  • Description: This is a tag management system. Google Tag Manager allows tags to be integrated centrally via a user interface. Tags are small pieces of code that can track activities. Script codes from other tools are integrated via Google Tag Manager. Tag Manager allows you to control when a specific tag is triggered.
  • Processing company: Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
  • Privacy information: https://policies.google.com/privacy?hl=en
  • Data collected: Aggregated data regarding tag triggering
  • Legal basis: Art. 6(1)(f) GDPR
  • Place of processing: EU, possibly the US
  • Retention period: 14 days

5.3 Google Fonts

  • Description: Font library, website display
  • Data controller: Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
  • Privacy policy: https://policies.google.com/privacy?hl=en
  • Data collected: IP address, CSS and font requests
  • Legal basis: Art. 6(1)(a) GDPR
  • Place of processing: EU, possibly the U.S.
  • Retention period: 1 year

5.4 Google Maps

  • Description: This is an integrated map service.
  • Processing company: Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
  • Privacy policy: https://policies.google.com/privacy?hl=en
  • Data collected: Date and time of visit, location information, IP address, URL, usage data, search terms, geographic location
  • Legal basis: Art. 6(1)(a) GDPR
  • Place of processing: EU, possibly the US
  • Retention period: until the purpose no longer applies

5.5 Cookiebot

  • Description: Consent management service
  • Processing company: Usercentrics GmbH, Sendlinger Str. 7, 80331 Munich, Germany
  • Privacy policy: https://usercentrics.com/privacy-policy/
  • Data collected: Opt-in data, referrer URL, user agent, user settings, consent ID, time of consent, consent type, IP address
  • Legal basis: Art. 6(1)(c) GDPR
  • Place of processing: EU
  • Retention period: 1 year

6. Exercise of Data Subject Rights

Any consent you provide is logged.

You have the right to view the content of your consent to the use of your data at any time, or to modify or withdraw your consent. Any modification or withdrawal of your consent will then apply prospectively.

In addition, you have the right to request information from us at any time free of charge, regarding the personal data stored about you. Furthermore, you have the right to object to the processing of your data for the purposes of advertising or market or opinion research (Art. 21 GDPR).

Furthermore, you may exercise your rights for blocking, correction , deletion and data portability regarding your personal data.

You may exercise your rights with Hyundai Capital Bank Europe GmbH, the data controller, at:

Hyundai Capital Bank Europe GmbH
Data Protection Officer / Data Protection Department
Europa-Allee 22
60327 Frankfurt, Germany
Fax: +49 69 920 383 900

Note:
For non-sensitive content, you may also use the following email address:

Please feel free to contact us if you have any questions or suggestions regarding “data protection” at Hyundai Capital Bank Europe GmbH.

7. Recipients of Personal Data

For the purposes described above, we disclose personal data to the following (categories of) recipients:

I. External recipients who receive personal data as data controllers

The following recipients determine, either alone or jointly with others, the purposes and means of processing the personal data disclosed to them:

Online partners

II. External recipients who receive personal data as data processors

We use processors who assist us in carrying out our business processes. Specifically, this includes the following service providers or categories of service providers:

  • Hosting service providers
  • Web analytics providers
  • Newsletter service providers
  • Online identification service providers

8. Legitimate Interest

The legal basis for this processing of personal data is Article 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR). The legitimate interest for processing the data lies in the proper operation of this website.

9. Right to lodge a complaint with a supervisory authority

You have the right to lodge a complaint with a supervisory authority. . The supervisory authority responsible for us is the Hessian Commissioner for Data Protection and Freedom of Information ( HBDI) , Wilhelmstraße 7, 65185 Wiesbaden. Notwithstanding this, you may also contact the supervisory authority of your usual place of residence.

10. Automated Decision-Making / Profiling

We generally do not use any means of automated decision-making, including profiling, in connection with the website pursuant to Art. 22 GDPR. Should we use means of automated decision-making, including profiling, in individual cases, we will inform you separately thereof, provided this is required by law.

11. Handling of Applicant Data

We strive to ensure the highest level of protection for your personal data in the context of job applications. All personal data you provide to us as part of a job application is protected against unauthorized access and manipulation through technical and organizational measures.
The data and documents provided to our company in connection with your application are automatically and manually collected, stored, and used by our Human Resources department exclusively for the purpose of the application. We store your personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by law. This is typically a period of six months, unless you have explicitly consented to longer storage, for example, to be considered for other job openings. We do not disclose applicant data to third parties.